Friend: This Sushi is not good, I don’t like this restaurant.
Management Researcher Friend: Hey my Sushi is good, your findings are not generalizable.
2. {On Facebook}
Friends Post: The death sentence in the rape case will hopefully prevent future brutalities against women.
Management Researcher Friend: FBI data shows that the 14 US states without capital punishment had homicide rates at or below the national rate.
3. {comments section of any article}
Friend: Companies that don’t reinvent themselves (example; RIM) will probably die out in the tech race.
Management Researcher Friend: Actually data doesn’t support that. It is not optimum for companies to re-invent and thus they shouldn’t follow the example of RIM and innovate or reinvent since that is an outlier.
4. {On any perceived wrongdoing}
1) Friend: I faced the worst gender discrimination today….
Management Researcher Friend: Maybe you are biased? Can others verify your claim? Can you replicate this?
2) The waitress took 50 minutes to take my order and then when the food arrived it was cold! The service in Spain is abysmal.
Management Researcher Friend: Do you have more data on that? Maybe we could use this to predict service recovery and its impact on customer satisfaction in Spain?
As I sat completing my economics homework on game theory, I decided to take a break. The break resulted in me going on to Facebook to see what my friends were up to. Casual mentions of a VIP party, decadent adventures in the Swiss Alps or the more tangible purchases of red convertibles accosted my senses. I logged off feeling miserable, and tried to get back to find the equilibrium. Yet that day, my equilibrium had been shaken. That was the day my thesis was born.
After many discussions, literature reviews and studies, since 2010-2011, we finally managed to get on to the big finding : Facebook reduced peoples well-being. This occurred as people viewed their “friends” self-enhancing updates, felt envious of course, and never being able to match up to collective display of ostentatiousness, kept falling short, and finally felt that their life pretty much sucked.
We did a bunch of experiments on Facebook to understand what exactly happens, and my advisor Dr. Dilney Goncalves at IE Business School, Madrid and I were finally able to come up with this neat explanation.
When you log into Facebook you might see some of this on your Home Page
Now viewing this engages one in social comparison. Where in you compare yourself with others. On realizing that you are nowhere near achieving all of that, you go green with envy (not literally, unless you are the girl in the picture below)
That wrath of envy in turn makes you hate your life
The catch is that the more friends you have on Facebook the more likely you are to see stuff like this
Since every time you refresh your Home Page or come back to Facebook someone or the other is going to talk about all the cool stuff they did. Moreover, people tend to share more self-enhancing stuff than self detracting stuff on Facebook (Manago, Graham, Greenfield, & Salimkhan, 2008), so it is likely you will see more of the above rather than stuff like this
Having said that, all the coolness can make you feel envious and make you feel that your life is actually not that cool, no matter what you may tell others. And voila! You have the Facebook Effect. Whereby the more friends you have, the more self-enhancing posts you see and the resultant envy reduces your life satisfaction and well-being. Now this is interesting since most researchers agree that having a large friend network can yield various benefits (Cohen, 1988; Pavot, Diener and Fujita, 1990; Nelson, 1988) however we find that in the case of Facebook, it might just be the opposite!
So a) when you have too many friends (more than 150 which is the average) then do know you might feel this way and b) since our research corroborates it, you can tell yourself to feel better – it is just the Facebook effect, and in reality, every ones life is pretty boring.
Understanding the Homo sapiens 